Minutes & Credits
Amigo uses a minutes-based credit system. Every pack you purchase gives you a balance of minutes that are drawn down as the AI generates suggestions during your interviews. There are no subscriptions and no monthly resets — credits stay in your account until you use them.
How Minutes Work
Minutes are only consumed when Amigo is actively generating an AI response. Idle time — waiting between questions, listening to the interviewer, or keeping the app open in the background — does not cost anything.
- Credits deducted: only when a suggestion is generated.
- Credits not deducted: audio listening, idle time, navigating the app.
- Credits never expire — unused minutes carry over indefinitely.
- Credits are not tied to a plan tier — all packs give access to the same AI models.
Buying More Credits
When you need more minutes, visit the Buy Minutes page to purchase a pack. Packs are one-time payments — there is no recurring charge. Your new balance is available immediately after checkout.
- Free — 10 minutes to try Amigo at no cost.
- Starter — 2 hours (120 minutes) for $15.00.
- Essential — 5 hours (300 minutes) for $33.75. Most popular.
- Scale — 20 hours (1,200 minutes) for $127.50. Lowest per-minute rate.
See Plans & Pricing for a full breakdown of what each pack includes.
When Your Balance Runs Low
If your minute balance reaches zero during an active interview session:
- New AI suggestions are paused.
- Your interview call is not interrupted — you can continue speaking normally.
- Purchase a top-up from the Buy Minutes page; your balance is restored immediately.
Tracking Usage
Every session is logged with a per-session breakdown of minutes consumed. Review your history on the Sessions page to understand your typical usage and plan purchases accordingly.
Refunds
Unused minutes can be refunded within 30 days of purchase. Contact support@amigohelp.ai to request a refund.